As we navigate these unusual circumstances in our community related to COVID-19, please know that we are continuing to focus on how we may help. Utilize this as a resource for the latest updates and information regarding COVID-19 as it relates to your financial well-being and your health.
For 1ST SUMMIT BANK financial questions, please contact your local Community Office or visit our CONTACT US page.
1ST SUMMIT BANK has re-opened our lobbies and we can't wait to see you! To ensure a safe banking experience for our customers and professionals, we have made the following changes:
- Special hours for senior citizens and for those with high-risk health issues on: Tuesday & Thursday (9:00am - 10:00am)
- Please wear your mask.
- Please practice social distancing of at least six feet.
- We will be limiting the number of customers entering the Bank to ensure a safe environment.
WE ARE HERE FOR YOU
As we move into Pennsylvania’s Yellow Phase, we will continue to be here for our customers with regular drive-up hours. In addition, if you need to meet with a Personal Banker or Lender, you may make an appointment.
Throughout the COVID-19 crisis, our priority continues to be the safety and health of our customers and employees.
SAVINGS and MONEY MARKET ACCOUNT CHANGES
CUSTOMER RELIEF PROGRAMS
As we continue to navigate through the challenges brought on by the COVID 19 pandemic, many individuals and businesses are facing considerable adversity and hardship. 1ST SUMMIT BANK cares deeply about our customers and community’s health and financial challenges. Some people may need some financial flexibility as this crisis persists. We are helping our customers with the following options:
- Defer-A-Payment for consumer loans which defers the principal portion of the monthly payment.
- Forbearance of payments for up to 90 days for consumer, mortgage and business loan customers.
- 1ST SUMMIT BANK VISA® Credit Card minimum payment requirement will show a zero-payment option for the next 2 monthly statements.
- Small Business Administration’s Paycheck Protection Program which is a loan to provide funds to pay up to 8 weeks of payroll costs, including benefits. A portion of these funds can also be used to pay interest on mortgages, rent, and utilities. When these funds are used for these expenditures, the loan can be forgiven. Go to sba.gov for more details.
In addition, some customers impacted by the COVID-19 pandemic may need some assistance as it relates to overdraft charges incurred, or other deposit service charges and fees.
Please reach out to any of our Community Offices or Lenders with questions you may have on any of these programs.
1ST SUMMIT BANK is lending money and, as circumstances ease, you may be looking to borrow for a current or future need. Rates are low and we will be here to help beyond the crisis.
April 13, 2020:
BEWARE OF IRS ECONOMIC IMPACT PAYMENT SCAMS
The Internal Revenue Service urged taxpayers to be on the lookout for a surge of calls and email phishing attempts about the Coronavirus, or COVID-19. These contacts can lead to tax-related fraud and identity theft. While you are waiting to hear about your economic impact payment, criminals are working hard to trick you into getting their hands on it.
"We urge people to take extra care during this period. The IRS isn't going to call you asking to verify or provide your financial information so you can get an economic impact payment or your refund faster," said IRS Commissioner Chuck Rettig. "That also applies to surprise emails that appear to be coming from the IRS. Remember, don't open them or click on attachments or links. Go to IRS.gov for the most up-to-date information."
Taxpayers should watch not only for emails but text messages, websites and social media attempts that request money or personal information.
The IRS reminds taxpayers that scammers may:
- Emphasize the words "Stimulus Check" or "Stimulus Payment." The official term is economic impact payment.
- Ask the taxpayer to sign over their economic impact payment check to them.
- Ask by phone, email, text or social media for verification of personal and/or banking information saying that the information is needed to receive or speed up their economic impact payment.
- Suggest that they can get an economic impact payment faster by working on the taxpayer's behalf. This scam could be conducted by social media or even in person.
- Mail the taxpayer a bogus check, perhaps in an odd amount, then tell the taxpayer to call a number or verify information online in order to cash it.
If you have questions as to when you will be receiving your Economic Impact Payment go to IRS.gov for additional details and to check on the status of the payment. The website is updated regularly. If you have additional questions, please contact your Community Office for additional assistance.
April 9, 2020:
TIPS TO AVOID BECOMING A VICTIM
- Watch out for phishing scams that use fraudulent emails, texts, phone calls, or websites to trick users into disclosing private account or login information. Never click any links or open attachments of unfamiliar sources.
- Ignore offers for COVID-19 vaccine, cure, or treatment. If there is a medical breakthrough, it will not be reported through unsolicited emails or online ads.
TYPES OF SCAMS
Indeed, with COVID-19 (Coronavirus) at the top of everyone’s mind, criminals are trying to take advantage of you. Read on for some of the most common scams for fraud or identity theft during this pandemic.
WE ARE OPEN AND HERE FOR YOU
Our commitment to serving our communities continues during the ever-evolving circumstances related to COVID-19. While Governor Wolf issued a “Stay at Home Order” to the entire state of Pennsylvania today, banks are considered an essential business.
1ST SUMMIT BANK drive-ups continue to be open. For other necessary banking services, you may also call the Community Office nearest you to schedule an appointment. Our Johnstown, Altoona, and Greensburg Walmart Offices will remain closed. However, the ATMs at those 3 locations, as well as all locations with an ATM are available.
We encourage you to use our Online Banking and TELEBANC services so that you may bank from your computer, mobile device, or phone 24/7 from the comfort of your home.
Thank you for doing your part in keeping all of us safe and healthy. We are here for you.
CORONAVIRUS (COVID-19) TAX RELIEF
The Internal Revenue Service (IRS) has established a Coronavirus (COVID-19) Tax Relief page at www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know.
Under News releases, click on IR 2020-61 titled “Economic Impact Payments- What you need to know.” Frequently Asked Questions regarding the timeline for when payments will begin, eligibility, how the IRS knows where to send your payment, and many other commonly asked questions are answered. The IRS updates the page with the latest information.
If you have additional questions, please feel free to call your Community Office for assistance.
HOW CARDHOLDERS CAN PREVENT PHISHING
It appears that fraudsters may be increasing their phishing attacks in an effort to exploit the current COVID-19 pandemic. Fraudster emails and voice mails have been sent directly to cardholders asking for personally identifiable information and impersonating financial institutions, health groups, and federal government agencies.
Additionally, criminals in possession of card details and other forms of personal information are spoofing the phone number from financial institutions in an effort to fool cardholders into thinking that text messages and phone calls are actually from their financial institution.
As a cardholder, it is important to remain vigilant. If it sounds suspicious, question it. Review your accounts daily and report any unauthorized activity as soon as possible.
1ST SUMMIT BANK will never ask you to provide personal or account information.
STRONG BANK, SAFE ENVIRONMENT
1ST SUMMIT BANK is deep rooted in our communities and we care about the safety of all of our citizens. The well-being of our employees, customers and communities is our top priority as we continue to monitor the COVID-19 impact. 1ST SUMMIT BANK is a strong company and wants to assure you we are doing all we can to provide a safe environment for all to continue to manage their financial needs.
Beginning Monday, March 23, 2020, we are taking additional steps to support the community health management effort by temporarily suspending lobby transaction access at all of our Community Offices. All 1ST SUMMIT BANK Walmart Offices are closed.
While our drive-ups will remain open normal business hours, we are adding Saturday drive-up hours at some Community Offices. Check out our updated hours for each of our locations.(opens in a new window) Customers wishing to access their safe deposit box, open an account, or sign loan documents may call their Community Office directly for an appointment.
Banking Availability. We will do all that we can to help you get your banking done. Now is the perfect time to take advantage of:
- Online and Mobile Banking can be accessed right from the comfort of your home.
- ATMs will allow you to access cash or make deposits.
- Telephone banking to check balances, transactions, make transfers and more.
- Debit and credit cards are available for your purchasing needs.
Your Money is Safe. Your accounts are secure and our cash supply is strong. Please know that money is being used locally and ready for those in need.
Contact us About Loan Payment Options. We can help you with your current loan payment or assistance for an additional loan.
As we work together, we will come through this stronger as a community. Thank you for your business and understanding.
Do not click on links or open emails from outside sources regarding the Coronavirus. The Federal Trade Commission (FTC) warns of scammers posing as official government or trusted sites such as the Center for Disease Control (CDC) or your local school sending emails in an attempt to steal your personal information.
To prevent becoming a victim of such tricks, here are a few of the most common scams:
- You receive an email or text that you or your children have been exposed to the Coronavirus and face quarantine. It then leads you to a link for “further information” or to enter your personal information. Do not click on the link. To determine if the information is correct, contact your local school or the government agency directly. Do not use phone numbers or email addresses contained in the email. These are all fraudulent.
- Emails and texts are being sent by scammers with preventative tips on the Coronavirus. Don’t open them or click on any links. If you want information on the Coronavirus, go to the Center for Disease Control website (www.cdc.gov(opens in a new window)) or the Pennsylvania Department of Health website (health.pa.gov(opens in a new window)) directly.
- Scams involving false claims of a vaccine: Don’t open the email or link.
- Scams with links to purchase hand sanitizer, gloves, masks, or other items: Don’t open the email or link. Go directly to the store website and get on a waiting list to be notified when out-of-stock items become available.